Privacy Policy

Online Privacy Policy Agreement

Rocket Rentals USA LLC

Updated: November 5, 2026

Rocket Rentals USA LLC ("Rocket Rentals") is committed to keeping any and all personal information collected from individuals who visit our website and make use of our online facilities and services accurate, confidential, secure, and private. Our Privacy Policy has been designed to demonstrate our commitment to protecting your information and meeting or exceeding applicable privacy standards.

This Privacy Policy Agreement applies to Rocket Rentals USA LLC and governs all data collection and usage. Through the use of www.rocketrentalsusa.com, you consent to the data procedures expressed within this agreement.

Please Note: We recommend reviewing the privacy policies of any other websites you visit to better understand how those websites collect, use, and share information.

Collection of Information

This website collects various types of information, including:

  • Voluntarily provided information, such as your name, address, email address, billing and/or credit card information, which may be used when you purchase products or services and to deliver the services you have requested.
  • Information automatically collected when visiting our website, which may include cookies, third-party tracking technologies, and server logs.

Personal information that you knowingly and willingly provide through surveys, completed forms, emails, reservations, and similar interactions is collected for the purposes for which it was requested and any additional uses specifically disclosed on this website.

Rocket Rentals USA LLC may also collect anonymous demographic information, such as age, gender, household income, political affiliation, race, and religion, as well as browser type, IP address, operating system, and similar information, to help provide and maintain quality service.

Use of Information Collected

Rocket Rentals USA LLC may collect and use personal information to assist in operating our website and ensuring delivery of the products and services you request.

We may also use personally identifiable information to keep you informed of other products and services available from Rocket Rentals USA LLC or to contact you regarding surveys and research questionnaires related to current or potential future services.

Rocket Rentals USA LLC does not now, nor will it in the future, sell, rent, or lease customer lists or names to third parties.

Rocket Rentals USA LLC may track websites and pages visited by users to better understand which services or products are most popular with customers or the general public.

Rocket Rentals USA LLC may disclose personal information without prior notice when required by applicable law or when we believe in good faith that such action is necessary to:

  • Comply with applicable laws, statutes, legal requirements, or legal processes served upon Rocket Rentals USA LLC or its website;
  • Maintain, safeguard, or preserve the rights and property of Rocket Rentals USA LLC;
  • Protect the personal safety of users of www.rocketrentalsusa.com or the general public.

Non-Marketing Purposes

Rocket Rentals USA LLC respects your privacy. We reserve the right to contact you for non-marketing purposes, including bug alerts, security breaches, account issues, and changes in Rocket Rentals USA LLC products and services.

In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children Under Age 13

Rocket Rentals USA LLC does not knowingly collect personally identifiable information from children under the age of thirteen (13) without verifiable parental consent.

If such information is determined to have been inadvertently collected, we will promptly take the necessary steps to delete it from our database. Anyone under the age of thirteen (13) must obtain permission from a parent or guardian to use this website.

Unsubscribe or Opt-Out

All users and visitors have the option to discontinue receiving communications from Rocket Rentals USA LLC by email or newsletter.

To unsubscribe, please send an email stating your request to support@rocketrentalsusa.com.

If you wish to unsubscribe or opt out from third-party websites, you must visit those websites directly to manage your preferences.

Rocket Rentals USA LLC will continue to adhere to this Privacy Policy with respect to personal information previously collected.

Links to Other Websites

Our website may contain links to affiliate and other websites. Rocket Rentals USA LLC does not claim or accept responsibility for the privacy policies, practices, or procedures of those websites.

We encourage users to be aware when leaving our website and to review the privacy statements of any website that collects personally identifiable information.

This Privacy Policy Agreement applies only to information collected through our website.

Security

Rocket Rentals USA LLC takes precautions to maintain adequate physical, procedural, and technical security with respect to its offices and information storage facilities to help prevent loss, misuse, unauthorized access, disclosure, or modification of personal information under our control.

The company uses Secure Socket Layer (SSL) technology for authentication and private communications to provide secure access and transmission of credit card and personal information. The website is also secured by VeriSign.

SMS Communications

If you provide your mobile phone number and consent to receive SMS communications from Rocket Rentals USA, we will use your mobile number solely to send the messages you have agreed to receive.

Your Mobile Privacy Matters

We do not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent will not be sold or shared with third parties for marketing purposes.

Mobile information may be shared with service providers only as necessary to provide and manage our SMS communications and services.

This information is used only for communications related to our services, including:

  • Customer support updates
  • Order updates
  • Production updates
  • Delivery notifications
  • Pickup notifications
  • Other service-related communications

SMS Opt-Out & Assistance

You may opt out of SMS messages at any time by replying STOP.

For assistance, reply HELP or contact us directly:

Phone: 407-818-1289

Email: support@rocketrentalsusa.com

Changes to Privacy Policy Agreement

Rocket Rentals USA LLC reserves the right to update or change the terms of this Privacy Policy. Any changes will be posted on our website so users are aware of what information we collect, how it is used, and under what circumstances it may be disclosed.

If Rocket Rentals USA LLC decides to use personally identifiable information in a manner significantly different from what was stated when the information was originally collected, users will be promptly notified by email and given the option to permit or decline such use.

Acceptance of Terms

By using this website, you accept the terms and conditions of this Privacy Policy Agreement. If you do not agree with these terms, you should refrain from further use of this website.

Continued use of the website following the posting of updates or changes means that you accept those changes.

How to Contact Us

If you have any questions or concerns regarding this Privacy Policy Agreement, please contact us using the information below.

Rocket Rentals USA LLC

Email: support@rocketrentalsusa.com

Telephone: 407-818-1289

Mailing Address:
Rocket Rentals USA LLC
1282 La Quinta Dr., Suite 5
Orlando, FL 32809